• We ship with DHL Standard or Deutsche Post, insured and tracked.

    The shipping costs are calculated at checkout and are as follows:

    GERMANY: start at 4,90 € - 5,99 €

    EU: start at 13,99€

    REST OF EUROPE: start at 26,90 €

    At the moment we only deliver nationally and Europe-wide.

    If you still cannot do without our Ghost Whyte products, then get in touch.

    If you have specified the address incorrectly or the shipment ends up in the mail and is not picked up, and is therefore returned to us, only the value of the goods will be replaced and not the shipping costs. In this case you must place a new order.

    Shipping costs are nonrefundable.

    We accept no responsibility
    • for any loss or damage to goods occurring in transit
    • missing notification slips of the post office

    INTERNATIONAL SHIPPING:
    Packages may be subject to delays and fees at your local customs office. Please reach out to them directly to resolve. If your order gets sent back to us due to lack of claim, you will have to pay for a reship.
    We ship our items covered by insurance with Deutsche Post/DHL. Depending on your destination it will be delivered by your local mail. The tracking number we provide you, is a tracking number by German mail. Usually this tracking number changes in the recipient country.

  • All items in stock such as the socks will be shipped out within 3-5 working days.

    The Ghost Whyte sweaters and caps are individually made and dyed for you, so it can take up to 8-12 working days plus shipping for your item to arrive. The Ghost Whyte products are finished with much love in our studio. Working days are the days between Monday and Friday, excluding public holidays.

    Please note that the delivery period within Europe is approx. 4-7 business days and for worldwide shipping depending on the destination from 7-14 business days.

  • You have 14 calendar days to return an item from the date you received it.

    In the event of a return, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

    The shipment must be insured, otherwise the customer is liable for the loss of the goods.

    Products will only be accepted back in their original condition, unwashed, unused, no stains, such as make up, etc.

    Unfortunately, a direct exchange with another size is not possible.

    In this case, we ask you to order your matching product again in the shop.

    The payment method is as ordered (Paypal or bank transfer).

    Please note the above points to ensure a refund.

    Please get in touch if you would like to return an Item

  • Unfortunately, we only ship Europe-wide at the moment. If your country is not included, or if you live overseas and still don't want to miss out on a Ghost Whyte product, then get in touch and we will try to make it possible.

  • We put a lot of work and love into our products, here you can see how our Ghost Whyte products are made.
    See our process here.

  • YES! Ghost Whyte is a two-person artist-run brand based in Berlin, who are also freelance designers/art directors with years of experience in the creative industry. Get in touch.

  • We dye with colours from a climate neutral company from Germany, our sweaters and caps are made of organic cotton and/or recycled polyester.

    All orders ship in 100% recycled + recyclable packaging. Nothing is wrapped in plastic, and every order is hand-packed at our studio.

  • Frankly, because until now we haven't found a sustainable sock that met our shape/design requirements and could be dyed well.

    But we are continuing to source and hope to have found a solution soon. Or maybe you have one? Great! Get in touch!

  • It is very important that you follow the washing instructions as this will ensure that you get longer wear out of your Ghost Whyte product.

    Socks/Sweaters are best washed cold or Machine wash 30° with similar colours, Machine wash 30°, gentle cycle, never ever tumble dry.
    Although we pre-wash the sweaters, we strongly recommend doing the first wash by hand individually to avoid any bleeding.

    Caps: Spot clean only.

    All products are hand dyed or hand printed using high quality dyes/pigments, however they will fade over the years/months.This is normal and must (unfortunately) be taken into account as we do not industrially manufacture our Ghost Whyte products and they are free from harsh industry chemicals.

  • SIZE GUIDE

  • Uhoh! We work with a lot of love and do our best to keep all products perfect.
    However, if there is something wrong with your Ghost Whyte product, please send an e-mail including pictures of the defects to hello@ghostwhyte.de, we will get back to you asap.

    !IMPORTANT!
    Please also strictly follow the washing instructions of your Ghost Whyte product and also please bear in mind that hand-dyed products are not as colour resistant as industrially manufactured products.